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2135962 - Web Application container server starts with Errors

Symptom

  • After update or patching or running repair on a BI 4 system, after SIA startup, WACS starts with status "running with errors".
  • The error "The service did not start" is displayed in the properties page of the Web Application Container Service.
  • The RESTful Web Services shows as failed to start

and/or

  • The WACS trace shows following error :
    |BC3375E00CE543558442F0DB5EF38B2F3|2018 05 30 13:02:24.521|-0500|Error| |>>|E| |wacs_FTWWDSBID001.WebApplicationContainerServer1|11296|  83|service builder-3| ||||||||||||||||||||||org.xml.sax.SAXParseException; systemId: jndi:/tomcathost/biprws/WEB-INF/web.xml; lineNumber: 52; columnNumber: 41; The string "--" is not permitted within comments.


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Environment

SAP BusinessObjects BI Platform 4.x (4.1 or 4.2)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

wacs, running with errors, update, server did not start. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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