2136459 - Open Items Receivable/Payable Cannot be Migrated on the Opposite Credit/Debit Side.

You are performing the Migration of Accounting Transaction Data and notice that payments that are migrated as part of Open Items Receivable/Payable are always migrated as positive amounts on the respective credit/debit side, regardless if it was maintained as a positive or negative value in the migration template.

1. Go to the Business Configuration work center.
2. Open the Fine Tuning Activity "Migration of Accounting Transaction Data" either via Overview or an open Project that contains the activity.
3. Click on Migrate accounting transaction data using the migration tool.
4. Mark the Migration Unit in question and click Execute Migration
5. Select Migration Object "Open Items Receivable" and attach the the file containing an item with Document Type "Payment" and a negative value.
6. Proceed through all further migration steps as instructed on-screen to complete the process.
7. After finishing the migration, you see that the manually entered "-" sign has been ignored and the migrated item has a positive value when viewed in the Customer Account Monitor.

The system uses the Document Type rather than the leading sign to determine the credit/debit side of the item. As a result, the migration of a negative payment on Accounts Receivable (such as a return payment) is not possible.

We recommend either settling the item in the legacy system before migration or recreating the item afterwards via these steps:

1. Go to the Receivables work center.
2. Open the Customer Accounts view, locate the Account in question and click View.
3. Click on New Charge/Credit and configure the payment as desired.

KBA , migration of accounting transaction data , open items receivable , SRD-FIN-ACP , Payables , Product Enhancement