SAP Knowledge Base Article - Preview

2138136 - User attempting to install SAP Mobile Platform 3.0.6 using MS-SQL Server Named Instance and receives connection error - SUP/SMP


User has installed MS-SQL Server using Named Instances on Windows machine and when attempting to install SAP Mobile Platform 3.0.6 using the MS-SQL Named Instance they are receiving a connection failure in the installer.  Review of installer log shows:

(Mar 4, 2015 1:18:06 AM), , com.installshield.smpserver.event.dialog.swing.PanelDBConfiguration, err, Failed to connect to Database using url jdbc:sqlserver://mssqlhost/SMP:1433;databaseName=SMP3 and user gomobile . Error: The TCP/IP connection to the host mssqlhost/SMP, port 1433 has failed. Error: "null. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall."



  • MS-SQL Server 2014
  • Named Instances
  • SAP Mobile Platform 3.0.6 Windows
  • Windows 2012


SAP Mobile Platform 3.0


  • MS-SQL
  • Named Instance
  • Named Pipes
, KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.