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SAP Knowledge Base Article - PreviewSymptom
You are unable to find Shopping/Go Shopping (Advanced) link in Self Service Overview view of Home work Center.
or
A Service Agent cannot track shoppincarts via Track My Shopping Carts in the Home work centre.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Shopping cart , KBA , SRD-CC , Cross Components , AP-REQ , Internal Request Processing , How To
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