2138840 - Balance Confirmations Not Printed After Executing the Balance Confirmation Run

You create a Balance Confirmation Run in the Work Center Receivables (the same applies to Balance Confirmation Runs in Work Center Payables)
and expect that the Balance Confirmations are printed on the configured printer, but there are no documents printed even though the run has been finished successfully.

SAP Business ByDesign

1. Go to the Receivables Work Center.
2. Go to the Balance Confirmation Runs View.
3. Click New - Balance Confirmation Run.
4. Add all relevant information in the fields/choose available options via the radio buttons.
5. Go to Step 3 - Review and confirm with Finish.

No documents are printed, you check this as follows:

1. Open the Application and User Management Work Center.
2. Navigate to Input and Output Management View.
3. Choose Print Queues.
4. No documents related to the Balance Confirmation Run are shown in the print queue.

When the balance confirmation run is not executed in the Release Immediately mode, the statements are created in a Not Released status and not sent to output management for printing or e-mailing by the run.
You have to execute the printing manually.

Run the Balance Confirmation Run in the Release Immediately mode:

1. Open the Receivables Work Center.
2. Go to the Balance Confirmation Runs View.
3. Click New - Balance Confirmation Run.
4. Add all relevant information in the fields/choose available options via the radio buttons.
5. Flag the field Release Immediately.
6. Go to Step 3 - Review and confirm with Finish.

The balance confirmation statements will be sent to the default queue for printing.

The printing queue can be configured as follows:

1. Open the Application and User Management Work Center.
2. Go to the Input and Output Management.
3. Choose Output Channel Selection.
4. Select Balance Confirmation from the Drop-Down-Menu beside the field Show Rules for.
5. Under the Header Output Channel you can configure the Printer and the Print Queue.

Create a Balance Confirmation Run

Balance Confirmation; release immediately; output channel , KBA , SRD-FIN-GL , General Ledger , How To