SAP Knowledge Base Article - Public

2138986 - Unable to View Class in the Course Calendar

Symptom

When a user clicks on Course Calendar on the user side they should be able to see classes that are coming up.
Sometimes classes that are going to happen in the future will not appear.

Environment

SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Create an Item and a class that will take place in the future
  2. Assign the Item to the user and register for the class
  3. Now when you go into the Course Calendar on the user side you won't be able to see the class

Cause

  • If the class has already been registered for you will not be able to see it in the Course Calendar
  • Also if there is a resource conflict or a time conflict you won't be able to see classes for those times either

Resolution

If you have already registered for the course then you will not be able to see it in the course calendar, this is expected behavior

If you have not yet registered then:

  • Make sure that the class is active
  • Confirm that there is no conflict with another class you have registered for

Keywords

Scheduled Offering, Course Calendar, register, class , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions