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2141699 - Step Enter System Parameters - 'Test Logon...' for the JAVA Administrator user fails with error 'no server is running'


During the Managed System Configuration for a JAVA or Dual stack systems, the 'Test Logon' for the JAVA Admin (Setup User) fails with error:

  • Logon test failed for user <user_name>
  • Details : No server is running (Cause Exception in remote login)

The following picture describes the issue:


Then, in the SMDAgentApplication.log the following error is shown:

Mar 12, 2015 3:02:32 AM [Thread[Thread-16,5,main]] Error      P4 connection error to SAP system [<SID>/00]
[EXCEPTION] Exception during getInitialContext operation. No server is running. [Root exception is Exception in remote login.]
Caused by: Exception in remote login.
Caused by: java.rmi.RemoteException: ERROR: ; nested exception is:
java.lang.NoClassDefFoundError: com/sap/engine/interfaces/security/auth/HeaderVariableCallback



  • SAP Solution Manager 7.10
  • SAP Solution Manager Diagnostics
  • Managed System SAP Netweaver Java 7.30 (others might be affected)


SAP Solution Manager 7.1


p4 connection Access is denied to SAP System sid , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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