SAP Knowledge Base Article - Public

2143491 - No options for Grade/Completion whilst using Record Learning - Multiple


  • There are no options to select Grade/Completion whilst Using 'Record Learning - Multiple Tool'
  • "The grade entered is invalid. Use a number between -9,999,999,999.00 and 9,999,999,999.00." Error is being thrown
  • "The grade has to map to a completion status. Please make sure that the grading options have been setup correctly." Error is being thrown


Successfactors Learning Managment System

Reproducing the Issue

  1. Users > Tools > Record Learning - Multiple
  2. Add item and Add user
  3. There is no grade/completion textbox or values to set.


  • Item Type decides grading options.

This is not setup correctly.

  • If grading options = value based

You must map values to a completion status.

  • If grading option =  Numeric

You must map a numeric value to a completion status

  • If grading option = none

This will show you the grading box to enter a grade percentage.
Completion status drop down for any pass/fail for that item type.

Note:The grading option will afect the Record Learning activity only. If the online item/exam/quiz is completed by the user when launching the content, the grading will be received by LMS from the content.


  1. Go to References > Learning > Item Type
  2. Search the item's item type
  3. Go to Grading Options tab
  4. Change this to none or map the appropriate values for numeric/value-based grading options.

See Also

2420522 - Can't add Grade/Completion in Record Learning - Multiple - LMS


KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , Problem


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