SAP Knowledge Base Article - Public

2143560 - Error Message "Does Not Exist" Shows up When Creatign New Service Order


You get error message Does Not Exist when trying to add parts in a new service order without entering any header data.

Reproducing the Issue

  1. Go to the Service Orders work center.
  2. Choose the view Common Task.
  3. Choose the New service Order.
  4. Choose the button View All.
  5. Go to Services and Spare Parts view
  6. Choose the button Add.
  7. The error message Does Not Exist shows up.


When adding a row in the service order, system tries to retrieve data from the header and it does not find any, as you have given no details on the header. Hence as a result the error is thrown.


This is the current system behavior as designed.


KBA , AP-SVO , Service Order Processing , How To


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