Symptom
- User session terminates unexpectedly.
- ASE errorlog contains error 814.
Error: 814, Severity: 20, State: 7
server Keep count of buffer '<buffer>' in cache '<cache>' holding logical page '<page>' in database '<database>' has become negative.
- ASE errorlog contains a timeslice error in:
uigetTaskBlock()
bufunkeep()
bufallunkeep()
- An UPDATE STATISTICS or CREATE INDEX command does not complete and cannot be killed.
- The symptoms may vary depending on the exact platform and version
- Problems have these common symptoms:
- A stacktrace which includes the functions:
bufallunkeep()
closetable()
ups_end_statglobalnosort() - Either a CREATE INDEX or an UPDATE STATISTICS on a temporary table
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
- SAP NetWeaver (NW) - All versions
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0
Keywords
kill, worktable, hash, statistics, tempdb, SQL814, 814, CR781099, CR#781099, 781099 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Bug Filed
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