Symptom
How can recruiting users use the Add Candidate functionality to add and create an external candidate profile?
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Environment
SAP SuccessFactors Recruiting Management
Resolution
Pre-requisites:
- The job requisition must be open in order to add a candidate to it.
- The user must have "Candidate Search Permissions" granted in order to be able to "Add Candidates". To grant the user permission, please follow the steps below:
Non-RBP Customer:
- Go to Admin Center
- Recruiting Permissions
- Check "Standalone search permission" and "Candidate Search within Job Req” to see “Add Candidate” option
RBP Customers:
- Go to Admin Center
- Manage Permission Roles
- Select appropriate Role
- Recruiting Management: “Candidate Search within Job Req"
Once permission is granted, authorized users will be able to Add Candidate by two different methods:
1. Via Candidate tab:
a) Go to Recruiting
b) Candidates Tab
c) A recruiting user who has candidate search permissions click "Add Candidate"
2. Via Job Requisition dashboard > Add Candidate:
a) Go to Recruiting
b) Job Requisition tab
c) Hover the cursor over the job requisition title: Add Candidate - If a candidate is added by this link, the completed candidate profile will automatically be associated to the requisition in the Forwarded status.
- Following both methods, the user will be able to complete the required user account information and click "Create Profile". This screen fields and permissions are not configurable.
- Candidates added into the system through this method receive an e-mail notification informing them that they have been added, and providing information about how to reset their password and access their account to manage or delete their data.
- Previously, this e-mail template could be configured, or the e-mail trigger could be disabled in Admin Tools > E-Mail Template Notifications Settings > Recruiting Manual Candidate Creation Notification.
- However, after a recent release this notification has been moved under "Recruiting Email Triggers" in Admin Centre.
- If you want to enable or disable this trigger, please navigate to Admin Centre > Recruiting Email triggers > Enable/Disable "Recruiting Manual Candidate Creation Notification" trigger.
Note: It's not possible to send the candidate account information separately in another email. The triggers will only work as expected within this trigger and this is a system limitation.
- At this point, the candidate account is created but contains little data. The recruiting user can attach a resume and cover letter.
- Attachments are immediately saved to the record even if no additional required fields are filled out and saved.
- In this way a recruiting user can create a searchable candidate profile with little data entry.
- The recruiting user can also input field and background element data into the candidate profile record.
- In this case the recruiting user must input all required fields before saving changes.
- If the recruiting user has no write permissions to the candidate profile, this is the only opportunity for them to input data into the record.
- After, when the candidate registers him/herself using the same email account, the new account is going to be automatically linked to the candidate added by the recruiter.
- It is important to note, once the candidate is added to a requisition, is it not possible to have this action undone.
For more information, please see the topic "Creating a Candidate Profile" on the SAP Help Portal for Recruiting Management.
See Also
Keywords
sf, success factors, RCM, Manual Candidate Creation, Notification , KBA , LOD-SF-RCM , Recruiting Management , How To