SAP Knowledge Base Article - Public

2146076 - Company User Detail report - FAQ

Symptom

  • What is the Company User Detail Report?
  • FAQ

Environment

SAP Jam Collaboration

Resolution

The Company User Detail Report is a report that shows information on each user with access to SAP Jam. To generate it, you need to:

  1. Navigate to Jam Admin console
  2. Click on Analytics
  3. Click on Reports
  4. Select the Company User Detail Report from the dropdown and generate it
  5. You need to expect the system finish the report and then download the file

You can see more details about the report in the SAP Help Portal page.

FAQ

  • How will the list of reports be removed? (Will they be expunged after a certain number of days or will there be a button to delete?)
    • Reports will be automatically deleted after 7 days.
  • Does this report pull all users?
    • The User Detail report displays current status information for all users in the company (including disabled, unnaccepted invites, alumni and active users).
  • Does the list of pulled reports only show on the account that pulled them or for every user with report access?
    • It only shows for the account that requested the report.
  • Does this report count towards the total data storage allotment?
    • These generated reports doesn't count towards the storage allotment.

See Also

2713762 - Alumni User from Company User Detail Report is not displaying in Membership

Keywords

Company User Detail Report, User Detail Report, FAQ, , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions