Symptom
After upgrading EP to some certain SPs, you are facing 500 internal server error while navigating in Enterprise Portal.
You can find below error in server defaultTrace:
"
Cannot process an HTTP request to servlet [prt] in [irj] web application.
[EXCEPTION]
java.lang.IllegalAccessError: tried to access field com.sap.portal.prt.component.CachablePortalComponent.INVALIDATE_EVENT_TYPE (class loader service:tc~epbc~prtc~core@61990, resolved service:tc~epbc~prtc~core@61990) from class com.sapportals.portal.prt.service.hook.CacheInvalidatorHookService (class loader WCE_PRIVATE_CL_sap.com/com.sap.portal.runtime.system.hooks@396849)
at com.sapportals.portal.prt.service.hook.CacheInvalidatorHookService.doEventHook(CacheInvalidatorHookService.java:19)
at com.sapportals.portal.prt.connection.PortalHook.doEventHook(PortalHook.java:227)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:337)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:484)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
....
"
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Environment
- SAP NetWeaver 7.4 SP10
- SAP enhancement package 1 for SAP NetWeaver 7.3 SP14
Product
Keywords
Enterprise Portal, EP, IllegalAccessError, 500 internal server error, EP BASIS API , KBA , EP-PIN-PRT , Portal Runtime , Problem
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