SAP Knowledge Base Article - Preview

2147046 - Internet Explorer hangs when sending webi reports to user inbox from BI Launchpad


  • Internet Explorer 9 hangs when sending WebIntelligence reports to user inbox.
  • Error message: "Internet Explorer has stopped working".
  • In Internet Explorer 11 there is no error message shown, but the page hangs while loading.
  • Issue is not reproducible with Firefox or Chrome.



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Internet Explorer


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


IE9, hang, send, bi inbox , hangs, freezes, freeze, loading, spinner, spinning, unresponsive , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.