SAP Knowledge Base Article - Public

2147946 - Learning: Unable to access Purchasing tab within Item record

Symptom

  • Unable to access Purchasing tab within Item record
  • The Purchasing tab appears greyed out

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to Learning Admin application.
  2. Go to Items tab.
  3. Search and then select any item.
  4. Click Related > More link.
    =>Unable to access Purchasing tab, which appears greyed out.

Cause

Permission "Edit Item Finance" is not granted to this Admin account.

Resolution

  1. Check what role is assigned to this Admin account in Admin Management > Assigned Roles.
  2. Go to System Admin > Security > Role Management to search and edit this role.
  3. In Workflow tab, click 'add one or more from list' link and then under 'Learning Management' group, add the permission 'Edit Item Finance'.

Keywords

learning, LMS, item, Chargeback, Purchasing Option, workflow, permission, admin, Edit Item Commerce, Commerce, related, more , KBA , LOD-SF-LMS-COM , Commerce , Problem

Product

SAP SuccessFactors Learning all versions