2149210 - Error "Email XYZ Is Not Valid" - When Releasing Invoices.

You have an Invoice, after changing the e-mail from Customer/Supplier Master Data, when releasing the Invoice you find the error below.

E-mail XYZ is not valid.

Note: XYZ is a generic message added - in the system it will shown an email that you added.

1. Go to the Invoice (Supplier Invoice or Customer Invoice)
2. Open it
3. Click in Release
4. Error Message: E-mail XYZ is not valid

After updating the E-mail in the Supplier/Customer master data, you need to additionally change the email in the document itself, as when the Invoice was created, it took that e-mail maintained previously, not the new email maintained.

1. Open the invoice with the error
2. Go to View All
3. Go to option Edit Output Settings
4. Change the E-mail to the valid one
5. Press Apply/Ok
6. Release the invoice

Now the invoice will be released, without the mentioned error.

KBA , LOD-CRM-EMP , Employee , How To