SAP Knowledge Base Article - Public

2149759 - Change the Supplier Address in Return to Supplier Delivery

Symptom

You are unable to change the supplier address when making a Post Goods Issue against Return to Supplier Proposals or New Return to Supplier.

Environment

Sap Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics work center.
  2. Choose Common task 'New Return to Supplier' 
  3. Select the respective entry and click on next

You will notice there is no option to choose the supplier address from drop down option.

However, you can change the information in all of the ship-to address fields manually.

Cause

When you create a new Return to Supplier Delivery the system automatically enters the supplier's ship-to party along with the address details.

Resolution

  1. Go to Outbound Logistics work center.
  2. Choose Outbound Deliveries view.
  3. Show Return to Supplier Deliveries and find your DEF (DEF - Represent Return to Supplier Delivery)
  4. Choose Edit ( DEF - should be in Not Released status )
  5. Select the hyperlink Address Details under Ship-to Address section.
  6. Change the address.
  7. Save and Release.

Keywords

KBA , AP-RTS , Return To Supplier , AP-POP , Purchase Order Processing , How To

Product

SAP Business ByDesign all versions