Symptom
- Application help doesn't appear
- Entry page of SAP Library doesn't appear
- Message H2 742: "Access to SAP documentation is not configured" is thrown
- A message such as SH 720: 'No documentation available' or 'Page cannot be displayed' is thrown
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
One of following help types has been installed locally and SAP Library Installation Guide was used:
- PlainHtmlHttp
- PlainHtmlFile
- HtmlHelpFile <DEPRECATED>
Keywords
SR13, SAP Library, Application Help, Documentation, PlainHtmlHttp, PlainHtmlFile, HtmlHelpFile, HtmlHelp, PlainHtml, SH720, SH 720, Page cannot be displayed, help type, H2 742, H2742, IWB_PATH_SERVER_FOR_CLASS_GET, SAPLSR10, SAPLSR13, SAPLSI17_V, IWB_HTML_HELP_URL_GET, IWB_HTML_HELP_BROWSER_CALL, IWB_HTML_HELP_OBJECT_SHOW, SIW_INFO_OBJECT_VIEW, SIW_R3LINK_VIEWSAP, Help Portal, help connection, link, refer, documentation, connection, HTTP, context-sensitive help, glossary, help, SHH.EXE, SAPDOCCD.LOG, Windows, extended help, product assistance, DynamicHelp, SAPTerm, terminology, SAP Help Portal, glossary, SAPTerm, start page, webpage not found, Startseite, SAP-Library, SAP Library, Google Chrome, Microsoft Edge, local, installation , KBA , BC-DOC-IWB-DIS , HTML Help , BC-DOC-HLP , F1-Help , UA-DOC , User Assistance Content , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.