Symptom
- When a user tries to log in to Web Intelligence Rich Client (WIRC), the below error occurs:
"You cannot log on to the offline mode without first logging on at least once in online mode" - The user is not able to log in to online mode as the checkbox is greyed out
- User is able to login to BI Launchpad (BILP) without issue
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
- Web Inteligence (Webi) Rich Client
- Windows
Product
SAP BusinessObjects Business Intelligence platform 4.1
Keywords
bi4 bi 4 SSO disabled , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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