SAP Knowledge Base Article - Public

2150488 - 900-001-6 error when routing the PM form to the next step - Performance Management

Symptom

  • The owner is unable to route the PM form to the next step.
  • Not possible to route form manually via Admin Tools (using "send the form to next step") because it shows error 900-001-6 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP Successfactors Performance Managerment

Reproducing the Issue

  1. Go to the Performance Tab
  2. Open the affeted PM form
  3. Try to move the form to the next route step.
  4. Receive the 900-001-6 error message below


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Cause

Data Issue caused by Out of Turn Access functionality.

Resolution

In order to resolve this issue, kindly follow the below steps:

  1. First the form should be saved by the user using "save and close" instead of sending it to the next step.
  2. Then you Manually route the form in Admin Center > Route Form tool using the 'Send to a specific step' option.
  3. Now the form is successfully routed to the next step.

See Also

KBA 2227842 - 900-001-6 Error When Opening a Form - Performance and Goal Management

Keywords

Performance Form, Route, map, Error, 900-001-6, routing, pm, management, template, message, log, admin, out of turn access, oota, owner, manually, admin center, tools , KBA , csg_q , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions