Symptom
- The owner is unable to route the PM form to the next step.
- Not possible to route form manually via Admin Tools (using "send the form to next step") because it shows error 900-001-6
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Successfactors Performance Managerment
Reproducing the Issue
- Go to the Performance Tab
- Open the affeted PM form
- Try to move the form to the next route step.
- Receive the 900-001-6 error message below
Cause
Data Issue caused by Out of Turn Access functionality.
Resolution
In order to resolve this issue, kindly follow the below steps:
- First the form should be saved by the user using "save and close" instead of sending it to the next step.
- Then you Manually route the form in Admin Center > Route Form tool using the 'Send to a specific step' option.
- Now the form is successfully routed to the next step.
See Also
KBA 2227842 - 900-001-6 Error When Opening a Form - Performance and Goal Management
Keywords
Performance Form, Route, map, Error, 900-001-6, routing, pm, management, template, message, log, admin, out of turn access, oota, owner, manually, admin center, tools , KBA , csg_q , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem