Symptom
1. During upgrade, SUM stops with below error during the execution of the Register services with new start profiles step. You can find more information in REGISTER-SERVICES_xx.LOG:
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The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.controlservice.ServiceControllerException: Error while trying to register the service of the instance XX located on host <hostname>.
Saphostctrl action unregister instance service failed.
Return code condition success evaluated to false for process saphostctrl for action unregister instance service.
in log SAPHOSTCTRL_UNREGISTERINSTANCESERVICE_<hostname>_xx.ERR, you can see below error:
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SapSSLInit failed: SSSLERR_PSE_ERROR
2. During upgrade, SUM stops with below error in phase Specify OS User Credentials. You can find more information in INPUT-OS-USER-PASSWORDS_xx.LOG
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Command line: /usr/sap/hostctrl/exe/saphostctrl -host xxxx -sso -function ListInstances
Standard out: /usr/sap/SID/SUM/sdt/log/SUM/SAPHOSTCTRL_LISTINSTANCES_<hostname>_xx.OUT
Process ID 84 has been started.
Waiting for process ID 84, name saphostctrl to finish.
Process ID 84, name saphostctrl has been finished, exit code 1.
SAPHostControl sso is not configured..
The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: No active instance is found running on host: . In case you are running SUM in virtualized environment please check note 1802316.
SAPHOSTCTRL_LISTINSTANCES_<hostname>_xx.ERR
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SapSSLInit failed: SSSLERR_PSE_ERROR
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Environment
All products based on SAP Netweaver AS Java
Product
Keywords
Saphostctrl, UnregisterInstanceService, SapSSLInit failed, SSSLERR_PSE_ERROR , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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