Symptom
You have created a Employee Work Distribution Rule to automatically assign an Owner (employee responsible) for an Account.
With this rule, you are expecting that when you create an account and add the state code the system should automatically determine the account owner based on this rule. Instead, the account owner field already has a name (name of creator) and this does not change.
Even when you delete the owner and save, The rule doesn't work.
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Product
Keywords
KBA , customer , account , new , determination , SRD-MD-OM , Organizational Management , How To
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