Symptom
You may have any of the following symptoms:
- In transaction ST22 appears the shortdump RESIZE_EM_ALLOC_ERROR or SPOOL_INTERNAL_ERROR;
- In syslog transaction SM21 appears the HTTP_NO_MEMORY errors;
- There are Update records in status "Init" in transaction SM13;
-
Trying to access to back-end system via webgui session, you get following returning error in the browser:
URL Link: http://<hostname>:<port nr>/sap/bc/gui/sap/its/webgui?sap-client=<client>
500 SAP Internal Server Error
ERROR: New session was refused due to memory bottleneck (termination: ABORT_MESSAGE_STATE)
- Some of the following errors are observed in Work Process traces (dev_w<nr>):
X *** ERROR => EgAlloc: MmxMalloc failed (9). see also file 'eg_oom_mm.dump' [egxx.c 607] X {root-id=005056952E041ED4A892703398875816}_{conn-id=005056952E041ED4A892703398877816}_1 X *** ERROR => EmIAllocMmResourceEg: EgAlloc(445360) failed 5 [emxx.c 4249] |
or
M *** WARNING => DpResourcesOk: many EG blocks entries (<nnnnn>) [dpxxtool2.c 8098] |
in case of SPOOL_INTERNAL ERROR also the following line appears:
S *** ERROR => no more memory for open spool handle [rspoooh.c 301] |
in newer releases additional lines appear like:
X *** ERROR => EgAlloc: out of memory, check em/global_area_MB and eg_oom_mm.dump file for memory allocations. [egxx.c 628] |
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Environment
SAP NetWeaver Release >= 7.40
Product
Keywords
RESIZE_EM_ALLOC_ERROR, EgAlloc, MmxMalloc failed(9), EmIAllocMmResourceEg, SYSTEM_NO_EG_MEMORY, SPOOL_INTERNAL_ERROR, RSMEMORY, EG block entries , KBA , BC-CST-MM , Memory Management , BC-FES-ITS , SAP Internet Transaction Server , BC-CCM-PRN , Print and Output Management , BC-CST , Client/Server Technology , Problem
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