SAP Knowledge Base Article - Public

2152156 - Basic org chart is not available with Role Based Permissions

Symptom

The basic org chart is not available with role based permissions what do I do?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Resolution

See prerequisites for enabling the Basic Org Chart:

  1. Feature in Provisioning: "Ultra Organization Chart [requires Version 10 UI or Version 11 UI framework (ULTRA)]" must be enabled
  2. RBP "Company Info Access" is enabled
  3. RBP "General User Permission" is enabled
  4. If provisioning setting "Limit org chart access to succession org chart users." is checked then the User must have the permission "Succession Org Chart Permission" which is under "Succession Planner"

Keywords

Company Org Chart, org chart, OrgChart, organizational chat, organization, basic, RBP, permission, access, not visible, unable to access, not available , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem

Product

SAP SuccessFactors HCM Core all versions