Symptom
- The E-verify activity status is Employment Authorized but the E-Verify activity has not been completed.
- There is no green check on the activity.
- And the activity status is not ‘all documents submitted’.
Environment
- Microsoft 11 Enterprise Service
- SF Onboarding
Reproducing the Issue
- Log into the ONB work queue
- Go to the E-verify tab
- Search for the new hire
- See the E-verify activity is not complete
Cause
- Manager has not completed the process by clicking the "finish" button.
Resolution
1. Manager takes the activity.
2. Clicks the panels by clicking next.
3. When manager gets to the 'finish' button the manager clicks finish.
4. Activity has been completed in the work queue
Keywords
KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-EVF , e-Verify , How To
Product
SAP SuccessFactors Onboarding all versions