2152928 - Error message Occurs When Creating new Opportunity

You encounter error messages in choosing the Opportunity view.

Error1: Please correct the document type.
Error2: Please enter the sales organization for sales unit  in master data.

SAP Hybris Cloud for Customer

SAP Business ByDesign

1. Go to Sales Orders Work Center.
2. Go to Opportunities View.
3. Choose New.
4. After entering the account info, system throw two error messages.

Error1:Please correct the document type.
Error2: Please enter the sales organization for sales unit  in master data.

 

Error message occurs due to incorrect scoping. Document type of this opportunity belongs to banking industry. In this system, banking industry is switched on , but the sub sections are not included which is causing inconsistency .

If Banking is required, you may do the following steps to get the correct scoping. If not, de-select the sub sections.

1. Go to the Business Configuration work center.
2. Choose Edit Project Scope button.
3. Go to Scoping and choose Industry Solution->Banking.
4. Either you can de-select Banking or select any sub sections.
5. Save your changes and finish the scoping.

Documnet Type COPT , KBA , LOD-CRM-OPP , Opportunity Management , How To

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions