Symptom
You encounter error messages in choosing the Opportunity view.
Error1: Please correct the document type.
Error2: Please enter the sales organization for sales unit in master data.
Environment
SAP Hybris Cloud for Customer
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders Work Center.
- Go to Opportunities View.
- Choose New.
- After entering the account info, system throw two error messages.
Error1:Please correct the document type.
Error2: Please enter the sales organization for sales unit in master data.
Cause
Error message occurs due to incorrect scoping. Document type of this opportunity belongs to banking industry. In this system, banking industry is switched on , but the sub sections are not included which is causing inconsistency .
Resolution
If Banking is required, you may do the following steps to get the correct scoping. If not, de-select the sub sections.
- Go to the Business Configuration work center.
- Choose Edit Project Scope button.
- Go to Scoping and choose Industry Solution->Banking.
- Either you can de-select Banking or select any sub sections.
- Save your changes and finish the scoping.
Keywords
Documnet Type COPT , KBA , LOD-CRM-OPP , Opportunity Management , How To