2153310 - Stop Receiving Background Job Notifications for Recuring Report Job - LMS

A user receives Background Job Notifications and you would like to find out who owns the job and therefore, delete it to stop the email notifications

Sample email below:

From: donotreply@successfactors.com [mailto:donotreply@successfactors.com]
Sent: January, 01, 2015 8:00 AM
To: Test, User
Subject: Background Report Job Notification

The report job you scheduled to run in the background has finished with the result shown below. If this background job was successful, you can download the finished report from the Administration application's Report Jobs tab. The report will also be attached to this email if you had opted to receive it via email and the report completed successfully.

Report Name                   :   TestCSV             
Report Job Description  :   TestCSV
Job Submitted                :   December, 31, 2014 8:00 AM America/Los Angeles
Report Generated           :   December, 31, 2014 8:00 AMAmerica/Los Angeles
Status                              :   Succeeded

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SAP SuccessFactors Learning

There is a scheduled job set to send notifications to the email.

If your instance is on 2005 or higher version, please check the KBA 2250223 - Edit or Delete a Report Job scheduled by Another Admin.

If  your instance is a version lower than 2005 check the information bellow:

The Scheduled Report Job needs to be deleted in order to stop the schedule and therefore, stop the notifications from being sent

Important Note: The Scheduled reports can only be seen by the Admin who has scheduled them

To find the scheduled report(s):

1. Login as that particular Admin.
2. Go to reports.
3. Click on Reports Jobs tab.
4. Leave the search box blank and check all and submit to see all reports whose owner is this particular admin.
5. Look for the Report and click 'Delete':
1. 

Additional Notes:

• The only way to delete those scheduled reports Jobs is to login as the owner (the one who created the job) of that report and delete from the Reports Job tab
• *** If the owner of the Report is not known, please contact Customer Support who will check the Admin who created the Report in the Database. Note: this is considered a service request as generally outside support scope where you can create a custom report, see Q13. How to find all scheduled reports in LMS? in KBA 2484582
• If the email address of the notification needs to be changed and the report should continue to run:
• Reschedule the Report Job as the user who should receive the notifications
• Or, Click the "Email" hyperlink from the Report Jobs tab to update the email the notification is sent to
• Keep in mind that if the job needs to be removed at a later time, it still can only be done by the owner/creator

• 2484582 - Frequently Asked Questions (FAQ) on SAP SuccessFactors Learning - Reports
• 2250223 - Edit or delete a report job scheduled by another admin

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