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2153457 - Unable to Launch Lumira Desktop

Symptom

  • When launching Lumira Desktop, the following error message pops up:
    An error has occurred. See the log file <path_to_log_file>
    lum_err.PNG 

  • In the log file, the following entries are recorded:
    • !ENTRY org.eclipse.osgi 4 0 2015-03-31 09:47:40.215
      !MESSAGE Application error
      !STACK 1
      java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).
       at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:74)
       at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:353)
      ...

    • !ENTRY com.sap.hilo.zen.integration 4 0 2015-03-31 09:47:45.426
      !MESSAGE FrameworkEvent ERROR
      !STACK 0
      org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/com.sap.hilo.zen.integration_1.23.0.jar" by thread "Component Resolve Thread".
       at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)
      ...
      Root exception:
      org.eclipse.osgi.framework.internal.core.AbstractBundle$BundleStatusException
       at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)
      ...

    • org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.core.runtime_3.8.0.v20120912-155025.jar" by thread "Component Resolve Thread".
       at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)
      ...

    • org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.core.contenttype_3.4.200.v20120523-2004.jar" by thread "Component Resolve Thread".
       at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)
      ...

    • org.osgi.framework.BundleException: State change in progress for bundle "reference:file:plugins/org.eclipse.equinox.registry_3.5.200.v20120522-1841.jar" by thread "Component Resolve Thread".
       at org.eclipse.osgi.framework.internal.core.AbstractBundle.beginStateChange(AbstractBundle.java:1088)
      ...


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Environment

  • SAP Lumira Desktop/Discovery, version 1 and higher
  • Operating System: Windows 7 or Windows Server 2008 R2

Product

SAP Lumira, desktop edition 1.0

Keywords

failed, fail, cannot, cant, not working, open, start, initiate, run, bring up, process, anti, virus, Component Resolve Thread, osgi, exception, State change in progress for bundle, error, problem, issue, BundleException, BundleStatusException, FrameworkEvent , KBA , can't , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

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