SAP Knowledge Base Article - Public

2153463 - Generic Object Missing from Import and Export Data in SuccessFactors


Missing Generic object menu for Import and Export Data

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central
  • Metadata Framework (MDF)

Reproducing the Issue

  1. Go to Admin Center > Employee Files > Import Export data
  2. Select an action to perform (import/export/download template)
  3. Select a generic object, i.e. Position (template won’t be available)


Permission is not enabled in Role Base Permissions (RBP)


  1. Go to Admin Center
  2. Click on Set User Permissions > Manage Permission Roles
  3. Select the role of the user
  4. Go to Permissions
  5. Click Miscellaneous Permissions
  6. Select the generic object and enable the Import/Export option

import and export.png


sf, success factors, PLT, EC, position template missing Import and Export Data , KBA , LOD-SF-MDF-IMP , Import and Export Issues , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions