Symptom
Dump occurs when you create new credit card payment.
Environment
SAP Business ByDesign All Versions
Reproducing the Issue
- Go to Receivables work center, navigate to the Customers view and here to the Customer Accounts sub-view.
- Select customer account XYZ and press View.
- In the Trade Receivables tab select an open item.
- Press Pay Manually By and choose Credit Card.
- Select Check Authorization.
- A dump error message appears.
Cause
Authorization Validity Days is not maintained in the active clearing house account.
Resolution
Maintain Authorization Validity Days in the active clearing house account with following steps.
- Go to Liquidity Management work center, navigate to the Master Data view and here to the Clearing House Accounts sub-view.
- Select the active clearing house account and press Edit.
- Maintain Authorization Validity Days in Credit Card Type tab.
- Press Save.
Keywords
New Credit Card Payment Crash , KBA , AP-SLO , Sales Order Processing , How To
Product
SAP Business ByDesign all versions