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2154585 - Recipient types missing from SO00

Symptom

  • In transaction SO00, the menu path Goto shows all options greyed out, i.e. they cannot be selected

    SO16 1.PNG

  • Also when sending e-mail from SO00, some recipient types cannot be selected

    SO16 2.PNG

  • The full list of recipient types that can be selected is as follows

    SO16 4.PNG


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Environment

  • SAP NetWeaver
  • Releases 46C, 610, 620, 640, 700, 710, 701, 711, 702, 720, 730, 731, 740, 750

Keywords

SO16, Send tab, Internet, fax, number, X.400, pager, Remote Mail, Remote SAP, RML, LDAP, entry, address, Email, Recip. Type, Recipient, SAPoffice, External, SBWP, New message, Email, Send , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , How To

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