SAP Knowledge Base Article - Public

2155154 - How to Change, Delete, or Add Approvers to an Existing Workflow

Symptom

  • How do you change the Approver?
  • Can we change the Approvers? 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Employee Central

Resolution

Steps:

  1. In the Administration Tools ->Company Settings-> Employee Files->Manage Workflow Requests
     STEP1.jpg
  2. Enter the details under the search criteria as below requested for Mandy Miller by Emily Clark.
    step2.pngstepp2.png
  3. Click on Take Action
  4. Click on one of the following Options:
    1. Add Another Approver
    2. Change Approver
    3. Remove Approver
      step3.png
  5. Changing the Approver here from Example User A to Example User B
    stepp3.png
     steppp3.png
  6. Likewise approvers can be added or removed
    • Added Approvers can only be Actual system users
    • They can not be Dynamic Roles
    • They can not be Dynamic Groups
  7. On this page the workflow can be decline and the status will change to Rejected. 

 

CAVEAT-  When you "Change Approver" - Only New Approver will receive the mail notification.

  

Keywords

Workflow, Approver, EmpCentrl, SFSF, SFEC, Wfl Requests, Manage Requests, Change Approver , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions