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SAP Knowledge Base Article - PreviewSymptom
- How to evaluate the right priority for SuccessFactors Support cases that are under LOD-SF-PLT component (aka SuccessFactors Platform or PLT module) ?
- This KBA article outlines the principles which should be used for determining the support case priority.
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Environment
SAP SuccessFactors HXM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
Incident priorization, case priority, case priority, SuccessFactors priority, SuccessFactors prioritization, business impact, business justification, sf, sfsf, priority classification , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To
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