SAP Knowledge Base Article - Preview

2155207 - Compensation & Variable Pay - Incident prioritization


Judging the right priority for Cloud HCM Support Incidents.

To ensure healthy service levels for all our customers, priority of reported incidents will be judged based on business impact of the issue.

This KBA article outlines the principles which should be used for determining an incidents priority.



  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions


compensation prioritization, variable pay prioritization, incident prioritization, compensation, variable pay, incident priority, cmp p2, p2 requirements, p1 vrp , KBA , LOD-SF-CMP , Compensation Management , LOD-SF-VRP , Variable Pay Programs , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.