/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
Judging the right priority for Cloud HCM Support cases.
To ensure healthy service levels for all our customers, priority of reported cases will be judged based on business impact of the issue.
This KBA article outlines the principles which should be used for determining an cases priority.
Read more...
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core all versions
Keywords
compensation prioritization, variable pay prioritization, case prioritization, compensation, variable pay, case priority, cmp p2, p2 requirements, p1 vrp , KBA , LOD-SF-CMP , Compensation Management , LOD-SF-VRP , Variable Pay Programs , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)