Symptom
In order to ensure healthy service levels for all our customers, priority of cases reported will be analyzed based on the business impact of the issue. This KBA article outlines the principles which should be used for determining the case priority.
Read more...
Environment
SAP Jam Collaboration.
Product
SAP Jam Collaboration all versions
Keywords
SAP Jam case Priority, case Priority, Priority process , KBA , LOD-SF-JAM , SAP Jam , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.