Symptom
The Variable Pay form is opened and there seems to be a large white space on the right and the comp form seems to be compacted to the left side of the page.
This did not appear in the previous year's Variable Pay form
Environment
Successfactors Application
Successfactors Compensation
Successfactors Variable Pay Management
Cause
- This occurs once the Variable Pay template is updated using the column designer in admin tools.
- The system automatically adds the code <ordered-by-cld enabled="true"/> when the column designer is utilized.
- When ordered-by-cld is set to true, the system will calculate the column width automatically and display this accordingly.
- The system assumes there may be more columns added in the future so it does not utilize the entire page.
Resolution
To use the full page and bypass the configuration added when the column designer is used, please file a ticket with Customer Success.
The Customer Success representative will need to locate the code ordered-by-cld enabled="true" and set this value to false.
Note: Any xml changes need to be done prior to the launch of the Variable Pay Worksheet to take effect.
Keywords
KBA , LOD-SF-CMP , Compensation Management , Problem