SAP Knowledge Base Article - Preview

2156346 - "Refine search criteria" error displayed when searching accounts with criteria "Territory id = is empty" combined with other search criteria

Symptom

Account search with criteria Territory ID and operator "Is empty" gives the correct results.  However, when search is combined with any other search criteria for example, country, state, role etc. error message "Refine search criteria" is displayed.


Read more...

Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 EHP 1
  • SAP Customer Relationship Management 7.0 EHP 2
  • SAP Customer Relationship Management 7.0 EHP 3

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0

Keywords

BP_HEAD_SEARCH/MainSearch, CRM_TERRMAN, FM CRM_TERRMAN_ACC_NO_TERR , KBA , territory id , search , CRM-MD-BP , Business Partners , CRM-MD-TM , Territory Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.