SAP Knowledge Base Article - Public

2157561 - Validation Error: permission error


When performing an activity in learning the user/admin sees a validation error:

    • Validation Error
    • You must correct the following error(s) before proceeding:

      Permission Error! This is due to one of the following reasons:

      • (1) You used to browser BACK button rather than the PREVIOUS button to go back in the wizard. (Hint: Do not use the BACK browser button. Use the PREVIOUS BUTTON)
      • (2) You opened a new browser window and started a new workflow and later came back to the original browser window and continued with the original permission. (Hint: Do not open multiple browser windows)
        (3) The same form was submitted multiple times simultaneously. (Hint: Do not press the same button twice)

      • Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning

Reproducing the Issue

It may occur in different Learning areas during different processes.


  • The main cause of this issue is clicking twice on an action button instead of once.
  • This triggers the process to follow the same action twice and shows the Validation Error message.


  1. Click the action button once and wait for confirmation/action from the system >
  2. Do not use the BACK browser button. Use the PREVIOUS BUTTON >
  3. Do not open multiple browser windows.


learning, multiple, validation, error, message, workflow, permission, previous, back, button, click , KBA , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions