SAP Knowledge Base Article - Public

2157616 - Terminate Super Admin Access Request [Service Request] [Partner Support] - Onboarding 1.0


How to request termination of customer Onboarding Account access in Super Admin?


SAP SuccessFactors Onboarding 1.0 - All Versions


For Live Customer(s)

This article is not intended for your consumption, please reach out to your SAP Account Manager if you have queries on terminating access of your Implementation Partner or Consultant.


For Implementation Partner(s) and Consultant(s)

  1. Access SAP SuccessFactors HCM Cloud Operations Portal and go to Operation Requests tab
  2. Under ONB Requests, click ONB Terminate Access Request
  3. Provide the details required by the request form; and
  4. Click 'Submit' button to initiate request of access termination


  • Only SAP Professional Services, Implementation Partners, and SAP Cloud Product Support can have access to SAP SuccessFactors Onboarding Super Admin.
  • SAP Cloud Product Support does not handle this type of request. Hence, please direct to above link provided.

See Also

Related Knowledge Base Articles

  • Need to have an access to Customer Onboarding account in Super Admin? See KBA 2397304
  • Super Admin account is lock and needs a reset? See KBA 2379813


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SAP SuccessFactors Onboarding all versions