SAP Knowledge Base Article - Public

2157620 - Setting up SF SMTP connection in Boomi Atomsphere

Symptom

Error in Boomi process when connecting to the SMTP host in Boomi.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Boomi

Reproducing the Issue

Error received when trying to connect to Successfactors SMTP Server.

ReproducingTheIssue.png

Cause

Incorrect configuration of connection step for SMTP mail server.

The connection in Boomi was set up incorrectly as shown below.

cause.png

 

You do not need to maintain username and password for SF mail connection

Only the host and port need to be maintained

A user name and password isn't required because an email will be sent from boomi servers via SMTP endpoint as mentioned in the process

The Boomi server and SMTP server are both in SF network and firewall, hence it doesn't require explicit user authentication

Resolution

  1. Enter Boomi instance
  2. Go to Build tab
  3. Click on the SMTP connection
  4. Make sure that just the host and port are specified
  5. The host name will depend on the data center which you are on
  6. The port is number 25
  7. If you do not know the host name, please create a customer support incident and it will be provided to you

reso.png

See Also

 2257038 - Successfactors SMTP hostnames and port for all Data Centers

Keywords

Integration; SF; Mail connection; Mail server; Successfactors; SFSF; , KBA , LOD-SF-INT-BPI , Dell & Boomi Infrastructure , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HXM Core all versions