SAP Knowledge Base Article - Public

2157623 - Enable comment visibility on the Jobs Applied portlet - Recruiting Management

Symptom

This article provides information about the Manage Recruiting Settings functionallity, "Enable Comment Visibility on the Jobs Applied Portlet"

Environment

SAP SuccessFactors Recruiting Management - All versions

Resolution

Functionality:

This functionality enables recruiting users to view application comments for each job requisition in the Jobs Applied Portlet. Once enabled, every user that is properly permissioned will be able to see the comments for every job application within the portlet.

Configuration within the customer system:

To enable this functionality in the front end system, please follow the below steps:

  1. Admin Center;
  2. Manage Recruiting Settings;
  3. Check the option "Enable Comment Visibility on the Jobs Applied Portlet"

Configuration within the customer backend system:

Two different settings must be configured in the system backend. One in the Application Template XML (which can be performed using Manage Templates, if needed) and the other in the actual system backend (Provisioning). This last step requires implementation partner team engagement.

Application Template XML:

'external-view' is configured in application template and should only be used for field refid="comments". This is used to provide appropriately permissioned users visibility to the comments when reviewing the application from the Jobs Applied portlet. Only the roles mentioned in the permission block (in this case "R", "G" and "GM") will be able to see the comments after the entire configuration is completed.

   An example configuration:

   <field-permission type="external-view">
     <description><![CDATA[[Recruiters visibility to the comments when reviewing the application from the Jobs Applied portlet]]></description>
     <role-name><![CDATA[R]]></role-name>
     <role-name><![CDATA[G]]></role-name>
     <role-name><![CDATA[GM]]></role-name> 
     <field refid="comments"/>
   </field-permission>

Provisioning configuration:

  1. Access the client Provioning system;
  2. Company Settings
  3. Recruiting
  4. Check "Enable Comment Visibility on the Jobs Applied Portlet"

 

Once configured, this is how the functionality should look like:

KBA_2157623.PNG

See Also

2365214 - Manage Templates - Recruiting Management

Keywords

Enable Comment Visibility on the Jobs Applied Portlet ; comment ; comments ; jobs applied portlet ; comments section ; comments portlet , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions