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SAP Knowledge Base Article - PreviewSymptom
Customer would like to integrate the third party Chat client with SAP Contact center (SAP CCtr), instead of using the standard Chat client delivered by SAP
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 external, Chat, portal, client , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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