SAP Knowledge Base Article - Public

2158066 - How to Assign the PHV step to Recruiter instead of Hiring Manager - Onboarding 1.0


  • PHV assigned to another party than the Recruiter.
  • Initial Onboarding step assigned to another party than the Recruiter.

 Image/data in this KBA is from SAPinternal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding 1.0


Points to Note:

  • PHV steps are assigned to Hiring Manager by default
  • If another user is the desired target, this activity can be assigned to another role

For the Recruiter role, the following configuration changes need to be done:

  1. Navigate to Security > Groups in Onboarding:
    ONB - grp.jpg
  2. Click Group Recruiter and click the checkbox:
    Onb - perm.jpg
  3. Click Assign and the Onboarding Activity Permission. It should have the PHV step checked so that activity will be assigned to the Recruiter:
    ONB - permis.jpg
  4. Check depending on which activity needs to be assigned:
    ONb - assign.jpg
  5. Onboarding Monitoring Step permission explains which steps can be viewed.
  6. Ensure the Hiring Manager role has no ability or is not assigned for the PHV step:
    onb - per 1.jpg
  7. Choose which activities the Hiring Manager has access to view.
    onb - per 2.jpg
  8. Make the following changes in Super Admin Site. Navigate the Customer Account > Processes > Onboarding > Step 1 (Post Hire Verification).Click Assign options:
  9. Create the key Recruiter by clicking on the Add Options button:
  10. Make sure the mappings are correct in RCM so the candidate moving from RCM to Onboarding gets assigned as Recruiter automatically.
  11. Confirm the mapping by navigating to Admin Tools > Onboarding Integration setup > Choose Requisition type > map the key Recruiter to Recruiter value.
  12. Make sure the activities are assigned to the Recruiter is by going to Import/Export > HRXML.ImportNewHire in Super Admin:
  13. Export the file
  14. Open it in Notepad or Notepad++
  15. Search for the string <xsl:when test="./ID='HiringManager'">
  16. Replace the value with Recruiter.
  17. Save the file and import it back: 
    newhire export.jpg

Note: Search for the value "Recruiter" rather than Hiring Manager.


SF, Success, Factors, ONB, OBD, PHV, Assign, Reassign, Re-assign, Recruiter, Activity, Hiring, Manager, Security, Permission, Change , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To


SAP SuccessFactors Onboarding all versions