/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You want to mask the last digits of external phone numbers in Online Monitoring Web site and in the Reports. For example:
- Seen in the field 'From' of screenshot below for the Online Monitoring Web site
- Sometimes you may also see some masking in the Online Reports
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
Online Reports, RPT, Masking, Hidden, phone number, BCM, Contact Center, Data Protection, Rule , KBA , CRM-CCI , Contact Center Infrastructure , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)