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2158749 - Unable to Initiate the Onboarding from RCM

Symptom

  • Unable to initiate the Onboarding from SAP SuccessFactors Recruiting Management (RCM).
  • Candidate is not sent from Recruiting to Onboarding when "Initiate Onboarding" is pressed.
  • Error Message: "Unable to Initiate Onboarding process. Reason: Onboarding process is initiated for this candidate already for job [****] and still within the restriction period"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Onboarding 2.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

Success Factors, SF, ONB, RCM, Recruiting, OBD, error, message, unable, start, onboarding, process, initiate, already, for, candidate, restriction, period, , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

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