SAP Knowledge Base Article - Preview

2159791 - Attachment cannot be opened in transactions

Symptom

After user attaches an attachment, for example, a document or URL, from PC into a transaction, like service request, contract, sales order, the attachment cannot be opened.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KW_RELATIVE_URL, files, attachment, attachments, EH_ONDISPLAY_DOC, GS_CM_DOCTREE_IMPL, , KBA , CRM-BF-COM , Content Management , CRM-BTX , Business Transactions , Problem

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