SAP Knowledge Base Article - Public

2161205 - How to search for generated E-mails in Onboarding: Mail Queue

Symptom

How do we search for e-mails generated by the Onboarding application?

  • I want to monitor the status of emails notification
  • I'm not receiving the notification, where should i check the status

Environment

Onboarding

Resolution

The Mail Queue allows you to search for e-mail generated by the Onboarding application.

  • To search a e-mail, click on Settings tab from within Onboarding, then select Mail Queue
  • Select the search parameters as desired
  • Click Apply Filter
  • Click the Reset Filter button to clear the search criteria

Mail queue.PNG

 

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions