Symptom
When accessing Calibration Sessions, a warning message appears informing: “The following users have been removed from the session. Forms for these users may have been deleted after the session activation” and removes the users from the Calibration Session.
However, the PM Forms are available at the correct Inbox, at the right step configured at the Calibration Template.
Environment
Calibration: Calibration Sessions
Cause
- This issue may be caused when using two different Performance Management Templates in a Calibration Template, which have a different xml structure configuration (for example: one of the PM Templates has a performance potential section and the other one has not).
- Calibration Sessions do not support Performance Management Templates with a different xml structure configuration. Therefore, the subjects that have their PM Forms created based on non-main PM Template of the Calibration Template may have their Forms retrieved from the Calibration Session, generating the warning message.
Re: CAL-3049
- Please note that the main Performance Form Template is indicated by a yellow star on the Calibration Template:
Resolution
You may be able to solve this issue by using two different Performance Management Templates in a Calibration Template only if they have the same xml structure configuration.
Keywords
Calibration Session Error , KBA , LOD-SF-PM-CAL , PM-Calibration Issues Specific to PM Forms , LOD-SF-PM , Performance Management , Problem
Product
Attachments
Calibration_Warning.png |