SAP Knowledge Base Article - Public

2161250 - Incorrect form title in comp planner's inbox


It may happen that when a Compensation Form is launched, the Form Title may appear incorrectly in the Manager's Inbox, even though the form was launched with the correct name.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors HXM Suite
  • Talent Management 
  • Compensation

Reproducing the Issue

When you're going to launch a new Compensation Form, e.g. manager Carla Grant, you setup like the following:

Form creation.png


But then, if you go to manager Carla Grant's Inbox, you see the incorrect Form Title:

wrong worksheet name.png


But as setup previously, it shoud be appearing like the following:

correct worksheet name.png


The cause of this issue is that in your UDF (User Directionary File), the manager's field Default Locale is probably configured as en_debug.


This can happen more often when the template is being implemented.

If you're using another language for the manager, it shoud appear with the correct logic. E.g. fr_debug, it_debug, etc.


The fix this issue, all you need to do is change the field Default Locale from en_debug tfo en_US - which is the correct one.


 If you're using another language for the manager, it shoud follow the correct logic. E.g. fr_CA, it_IT, etc.


Compensation Form, Form Title, Default Locale, en_US, en_debug. , KBA , LOD-SF-CMP-LAN , Language Packs & Translation , Problem


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM suite all versions


Form creation.png
Form debug.png
Form normal.png