Symptom
It may happen that when a Compensation Form is launched, the Form Title may appear incorrectly in the Manager's Inbox, even though the form was launched with the correct name.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HXM Suite
- Talent Management
- Compensation
Reproducing the Issue
When you're going to launch a new Compensation Form, e.g. manager Carla Grant, you setup like the following:
But then, if you go to manager Carla Grant's Inbox, you see the incorrect Form Title:
But as setup previously, it shoud be appearing like the following:
Cause
The cause of this issue is that in your UDF (User Directionary File), the manager's field Default Locale is probably configured as en_debug.
This can happen more often when the template is being implemented.
If you're using another language for the manager, it shoud appear with the correct logic. E.g. fr_debug, it_debug, etc.
Resolution
The fix this issue, all you need to do is change the field Default Locale from en_debug tfo en_US - which is the correct one.
If you're using another language for the manager, it shoud follow the correct logic. E.g. fr_CA, it_IT, etc.
Keywords
Compensation Form, Form Title, Default Locale, en_US, en_debug. , KBA , LOD-SF-CMP-LAN , Language Packs & Translation , Problem
Product
Attachments
en_US.png |
Form creation.png |
Form normal.png |
en_debug.png |
Form debug.png |