SAP Knowledge Base Article - Public

2161804 - Not able to Edit Job Profile under Manage Job Profile, it keeps on loading.

Symptom

  • Not Able to Edit Job Profile under Manage Job Profile, it keeps on loading.

Environment

SuccessFactors: Job Profile Builder

Reproducing the Issue

  • Go to Admin Tools.
  • Manage Job Profiles.
  • Now try to edit the existing Job Profiles, as below:

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  • Once you click on edit, the page keeps on loading -

screenshot2.JPG

 

Cause

  • There could be mutiple reasons for this issue. One of the common reason is 'ROLE' not defined for the Job Profile.
  • There is a deep association of Job Role to Job Profile if we marked 'Role' as a mandatory field in 'Configure Object Definitions'.
  • If we do not define a 'Role' for Job Profiles then the page will not load and will neither shows any error.
  • This usually happens if we import the job profiles without any roles defined.
  1. Goto Admin tools
  2. Manage Data
  3. Select job Profile and Role as 'Translator'

screenshot4.JPG

    4. Here you can see the role is not defined for the Job Profile 'Translator'

screenshot3.JPG

Resolution

  • Go to Admin tools
  • Manage Data
  • Search For Job Profile as 'Translator'
  • Define role for Translator and Save the changes

 

screenshot6.JPG

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Once all the changes done, Go to Manage Job Profile

screenshot1.JPG

Now,we are able to Edit Job Profile 

 screenshot8.JPG

Keywords

KBA , LOD-SF-SCM-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Succession & Development all versions